Getting scammed by a moving company can be a stressful and overwhelming experience. It's essential to take the right steps to ensure that you get the resolution you deserve. If you find yourself in this unfortunate situation, here are some tips on what to do.
File a Complaint with the Moving CompanyThe initial step is to file a direct complaint with the moving company itself.
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Check for Warning Signs of FraudWhen selecting a local moving company or a long-distance moving company, it's important to go through a personal screening process that helps you identify the different warning signs of fraudsters.
Some fraudulent moving companies change their names frequently to avoid bad ratings in the Better Business Bureau or to avoid obtaining licenses with the FMCSA. Additionally, be wary of companies that require a deposit when booking your move.
Contact Your State Agency or FMCSAIf you've hired a moving company or a moving agent to make a move within the state, contact the state agency (or consumer protection department) that regulates moving companies in your area. You can also contact the Federal Motor Carrier Safety Administration (FMCSA) if you've hired a moving company for a state-to-state move and feel like you've been scammed.
Seek Legal ActionIf all else fails, you may need to seek legal action against the moving company. The FBI has reported an increase in cases of moving fraud, so it's important to take action if you feel like you've been wronged. Contact an attorney who specializes in consumer protection law for advice on how to proceed.